Privacy Policy

Last updated: April 2025

At FortunaPlay Australia, we are committed to safeguarding your privacy. This policy outlines how we collect, use, and protect your information.

Information We Collect
› Full name and date of birth
› Contact details (email, phone number, address)
› Payment information (card details, billing information)
› Device and browser information
› Game preferences and activity history

How We Use Your Data
› Creating and managing user accounts
› Processing transactions and ticket purchases
› Verifying identities for security purposes
› Sending updates about draws and promotions
› Ensuring regulatory compliance and platform security

Data Security Measures
› Secure encrypted servers
› SSL technology and advanced security protocols
› Restricted access to personal information

Data Sharing
› We do not sell your data.
› Information is shared only with:
› Payment processors
› Regulatory authorities
› Trusted third-party service providers

Your Rights
› Access and update your personal data
› Request corrections to inaccurate data
› Withdraw consent and request account deletion
› Unsubscribe from marketing communications

Cookies and Tracking Technologies
› Cookies are used to enhance functionality and improve user experience
› Cookie settings can be adjusted in your browser

Data Retention
› We retain data only as long as legally or operationally required
› Deletion requests are honored unless retention is legally mandated

Policy Updates
› Major changes will be communicated via email or directly on the platform.

Contact Us
privacy@fortunaplay-au.com
1300 987 654